Wellness · Local acquisition

Cut the cost per appointment in half

A local campaign combining fast booking, reassuring creative and retargeting to make weekly appointment volume more predictable.

Initial situation

The wellness center relied solely on flyers and walk-ins, resulting in erratic weekly appointment volume and no tested digital acquisition channel.

Strategy implemented

Sitewise launched a localized campaign within a few kilometers, integrated an express booking form, utilized creatives showcasing the ambiance and treatments, then retargeted planning visitors who didn't book. A discovery offer made the first appointment seamless.

Verified results

A cost per booked appointment dropped from €55 to €28, achieving an 85% increase in fill rate and enabling bookings up to three weeks in advance.

The performance figures presented apply specifically to this account, during this period, within this context; they do not guarantee identical results.

Performance analysis

What the results mean

Performance is contextualized within the conversion journey. The goal isn't to accumulate advertising metrics, but to track the steps that move your business toward a meaningful commercial result.

01Discovery
02Plans viewed
03Appointments
04First visits

The program primarily reduced uncertainty by providing a visible atmosphere, a clear offer, and an accessible booking path—all within a single seamless journey.

Case study lesson

Sitewise scope

  • Campaign architecture and management
  • Tracking conversions useful for optimization
  • Angles, formats and creative refreshes
  • Performance analysis and optimization

Sales, sign-ups, and appointments also depend on the offer, journey, and client sales process.

Reading method

Period
Measurement period
Comparison
Starting and ending period observed
Sources
Ad data closely aligned with available operational data
Privacy
Identity and sensitive information intentionally redacted

The detailed attribution window is not published when it cannot be documented without ambiguity. These results are not a guarantee of future performance.

Creative direction

Three creative angles explored

Concepts designed to make the offer understandable within the first second while varying attention drivers.

Taking a moment for yourself — Meta Ads creative concept for this sector
Time to recharge
Care adapted to the customer’s pace — Meta Ads creative concept for this sector
Care at your own pace
Visualizing the next wellness break — Meta Ads creative concept for this sector
Your next pause

Recreations of the creative approach used in this sector. They showcase the angles developed without revealing client identity. Calls to action were configured directly within Meta.

Ready to fill your schedule with greater consistency?

We customize the offering, target zone, and booking journey to match the reality of your local business.

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